Business is dynamic and doesn’t need to be the same right from the beginning. We understand that all our clients are unique and have different requirements for their business. This is why we have built three different packages to ensure that our customers choose as per their requirements and budget. Whatever you want, just ask for it! We’re here to help you!
General Features
SHARK
PACKAGE
PACKAGE
A.
DELIVERABLES
Native iOS User App
Native Android User App
User Web Panel
Native iOS Delivery Driver App
Native Android Delivery Driver App
Delivery Driver Web Panel
Native Android Store / Restaurant App
Native iOS Store App
Store / Restaurant Panel
Main Website (Responsive Marketing Website) with Food Ordering, Grocery Ordering, Pharmacy Ordering etc
Manual Booking from Store Web Panel 
Manual Booking from Administrator Panel
Billing / Accounts Panel
Administrator Panel to manage Customers, Delivery Drivers, Stores, Payments etc.
B.
Flow of the App
C.
Store Types
Food Delivery
Grocery Delivery
Wine Delivery
Pharmacy Delivery
Marijuana Delivery
Stationary Delivery
Bottled Water Delivery
eCommerce
Upto 10 Store Types
Note : - All Stores Types will follow same flow as of Restaurant/Grocery Store. - Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
Note : - All Stores Types will follow same flow as of Restaurant/Grocery Store. - Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
D.
Major Features
Licensed Source Code - Open for all modifications
iOS Apps Submisstion/Installation to iTunes Store
Android Apps Submisstion/Installation to Google App Store
1 Year Support for bugs & Issues
Lifetime License
1 Week text and Banner Changes
Upto 10 Free Languages along with English (No additional charges for Arabic Language integration)
Upto 10 Free Currencies along with USD
White Labelling/Branding - Adding your Logo & Name to the Apps
Changing the color theme of Web & Apps as per your Logo 1 Primary color
Removing our Name, References as Developer of the Apps
Single App can be configured to be used in Multiple Countries
Pre-Integrated Payment Gateways:
- - Stripe Payment Gateway (Worldwide) - Token Method
- - Omise Payment Gateway (Thailand & Singapore) - Token Method
- - Paymaya Payment Gateway (Philippines) - Token Method
- - Zoop Payment Gateway (Brazil) - Token Method
- - Iyzico Payment Gateway (Turkey) - Token Method
- - Iugu Payment Gateway (Brazil) - Token Method
- - Payu Payment Gateway (Brazil, Mexico, Colombia, Chile, Romania, Turkey) - Token Method
- - Paymentez Payment Gateway (Mexico, Ecuador, Venezuela, Colombia, Brazil, Chile) - Token Method
- - Senangpay Payment Gateway (Malasiya) - Token Method
- - Xendit Payment Gateway (Indonesia) - Non Token Method
- - Payfort Payment Gateway (Dubai, Saudi Arabia, Qatar, Egypt, Lebanon, Jordan) - Non Token Method
- - Paybox Payment Gateway (Kazakhstan, Kyrgyzstan, Russia) - Non Token Method
- - Flutterwave Payment Gateway ( Nigeria, Kenya, Ghana, South Africa, USA ) - Partial Token or Non-Token Available
Any one Payment Gateway of your choice from this list.
in-case you need another payment gateway, please contact us for additional estimates.
in-case you need another payment gateway, please contact us for additional estimates.
COD - Cash On Delivery
Email Register/Login
Phone Number Register/Login
Estimated Fare Calculation
Restrict crime prone areas: Geo Fencing
Advanced Auto Backup Features
Internal In App Wallet Integration
Masked Call between User and Delivery Driver
Internal Text Chat between Driver & User
In-App Notifications
Cash, Online (Debit Card, Credit Card) & In App Wallet Payment Options
Promo Code and Referral Reward
Surge Pricing
Registration with Facebook & Google Account
OTP Verification for a New User
One Free Upgrade in next 1 Year
Advanced Marketing & SEO support at discounted rates for 1 Year
Dedicated Support via Support System
Availability of Technical Project Manager through Skype and Whats App Text Chat
Availability of Technical Project Manager through Skype Calls
Availability of Technical Project Manager through Phone Calls
Availability of Technical Project Manager through Emails
Allotment of dedicated Project Manager throughout the Set up and Launch Process
Invite friends and referral system
Twilio SMS Gateway Pre Integrated (For worldwide range)
Local SMS Gateway Integration (If Twilio doesnt work in your Country)
SOS/Emegency Panic button
Mass Push Notification from Admin Panel
Navigation using Google map and Waze
Android Store Designer Screens
App Store Designer Screens
Unlimited Stores
Unlimited Drivers
Unlimited Users
10 USD Hourly Rate for all kind of enhancements
Real time Currency Rates
Admin Rights & Roles
VOIP based Call masking
Wallet to Wallet Money Transfer
Manage Notification Sounds and Ringtones
Advertisement Banners
Realtime Chat with Support Team
Newsletter Subscribe
Block Fraud Users
News Feed
Manage Password
Push Notifications for Users
Email Notifications to Rider & Driver
Feedback and Rating System
View Booking Summary
Configure Drivers Documents per your target Country
Configure Vehicle's Documents per your target Country
Estimated Delivery Time Calculation
Availability Options (On/OFF)
View Earning Reports
Real Time Tracking
E.
STORE Features
1
Number of Store Types / Categories available.
Stores Eg : Restaurant, Grocery Store, Ice Cream, Water Bottle, Marijuana, Alcohol, Wine, Stationery, etc
Note :
- All Stores Types will follow same flow as of Restaurant/Grocery Store.
- Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
Stores Eg : Restaurant, Grocery Store, Ice Cream, Water Bottle, Marijuana, Alcohol, Wine, Stationery, etc
Note :
- All Stores Types will follow same flow as of Restaurant/Grocery Store.
- Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
Upto 10 Stores Types
Manage Store details
Manage Items
Manage Orders
Contact less Delivery (Only when payment is done online)
Take Away feature
F.
Delivery Features
Filter & Search Restaurants
Add unlimited number of Delivery Addresses
View & Edit Cart
Booking of Delivery through Website
Manual Booking from Store Web Panel
Manual Booking from Administrator Panel
Mark Store as Favorite
KOT Print via Bluetooth printer in Android Food Delivery App of Restaurant
Prescription Uploading in Pharmacy on demand Service
Management of Store Items From Apps and Website
Manage Orders from Apps and Website
Manage Store details from Apps and Website
View Store Rating/Reviews
Live Tracking of Delivery Boy
Check Wallet Balance Before placing order
G.
Web Panel Features
Interactive Home Page
Multilingual
Information Page describing all Services
Login Using Email
Login Using Facebook or Google Accounts
Registration of User, Delivery Driver and Store
Seperate Panels for User, Delivery Driver and Store
Attractive Dashboard
Booking of Food/Grocery/Wine/Stationary Stuff etc through Website
View Booking Summary
Manage Verification Documents
Manage Wallet Money
View Earning Report
Manage Profile
Manage Store Items (This is for Stores)
Manage Store details and Working Hours
Manage Orders
Edit Profile
Manage Password
6 Information Pages - Text and Images can be managed from Admin Panel
H.
AdminFeatures Panel
Attractive Dashboard
Graphical Statistics / Reports
Manage Users
View/Manage Drivers
Manage Store - Store Items, Orders, Earnings Etc.
Manage Vehicles
Manual booking of order through Admin Panel
Manage Orders
God’s View
View/Manage Payments
View/Manage Commission
Referral Report
Wallet Report
Driver Log Report
View Earning Reports
Cancelled Orders Report
Manage Geo Fence Location
Manage Restricted Area
Manage Language Labels
Manage Email & SMS Templates
Manage Currency rates
Manage Documents required From Users
Send Push Notifications
Manage Surcharges
CSV export for Major Reports
Manage Promocodes
Manage Advertisement Banners
Manage Information Pages
Manage Contact Page
I.
PAID ADDONS AVAILABLE FROM 1ST December 2020
Orange Mobile Money
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
M-Pesa Mobile Payment Gateway
It will be integrated via Flutterwave.com (Available in Kenya)
It will be integrated via Flutterwave.com (Available in Kenya)
J.
PAID ADDONS AVAILABLE FROM 1ST December 2020
Store/Restaurant Items Bulk Import through CSV
Delivery Charges as per Distance in Store Deliveries (Food Delivery & Grocery Delivery)
Rounding Off (Rounding Invoice Amount as per Currency)
Email Address Optional (Users can Login & Register via Mobile Number only)
MLM (Multi-Level Marketing) Referral System
System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface
Tip for Delivery Driver when paid Online via Card / Wallet
K.
Paid Add Ons (Available from 1st Feb 2021)
Store Wise CommissionSet different Commission Rate for each Store.
Set different Commission Rate for each Store.Day Wise Separate TimeslotsSelect Weekdays and Weekend for Stores as per your region's culture.
Select Weekdays and Weekend for Stores as per your region's culture.Item name searchingAllow searching of Stores and Items together in Store Search.
Allow searching of Stores and Items together in Store Search.18+ Age ConfirmationAllow users to upload their Identity Card for purchase of items that require age proof and get verification done.
Allow users to upload their Identity Card for purchase of items that require age proof and get verification done.Face Mask VerificationDelivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.
Delivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.Safety ChecklistList of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.
List of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.L.
Paid Add Ons (Available from 1st March 2021)
Voice Instruction for Store Delivery DriversFeature is available in Food & Grocery Delivery App. Customer can leave voice messages instructions for Delivery Drivers.
Feature is available in Food & Grocery Delivery App. Customer can leave voice messages instructions for Delivery Drivers.Restaurants to upload Pictures of their KitchensRestaurants can upload pictures of their kitchens to let customers know about how they follow best safely and cleanliness processes in their premises.
Restaurants can upload pictures of their kitchens to let customers know about how they follow best safely and cleanliness processes in their premises.Order Cancellation option for Store Delivery DriverStore Drivers can cancel Delivery orders if they cannot deliver Food or Grocery for some reasons.
Store Drivers can cancel Delivery orders if they cannot deliver Food or Grocery for some reasons.Graphical Status of Order in App notification
This feature shows status of Ordered Food, Grocery Delivery to Customer via Graphical Icons as in App Notifications.
This feature shows status of Ordered Food, Grocery Delivery to Customer via Graphical Icons as in App Notifications.OTP Verification to Start the Task
Customers to provide OTP to Delivery Drivers to confirm the start of delivery.
Customers to provide OTP to Delivery Drivers to confirm the start of delivery. M.
PAID ADD ONS (AVAILABLE FROM 1st April 2021)
Multiple Delivery in Stores
Delivery Driver to "Deliver" more than 1 Order from same Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from same Store/Restaurant in 1 go. Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.
N.
PAID ADD ONS (AVAILABLE FROM 1ST MAY 2021)
Kiosk Android Food Ordering App
O.
PAID ADD ONS (Available from 10th September 2021)
Restricting Delivery Driver’s Fraud
We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived” even when they are far from Store Pickup Location to trouble Users.
We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived” even when they are far from Store Pickup Location to trouble Users.
Re-Assign Delivery Driver for Store Orders
In this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order.
Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due to below reasons:
- No Delivery Drivers is Available/Online near to Store/Restaurant
- Delivery Drivers are available but they all rejected the Delivery Request
- Delivery Driver Cancels the Delivery after confirming and accepting the Delivery Order
In this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order.
Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due to below reasons:
- No Delivery Drivers is Available/Online near to Store/Restaurant
- Delivery Drivers are available but they all rejected the Delivery Request
- Delivery Driver Cancels the Delivery after confirming and accepting the Delivery Order
Restaurant menu multiple options/toppings
Allow Restaurant owners to add multiple Toppings and Options for each Food Item.
Let us explain the depth of Options and Toppings with an example of Pizza.
Below options can be set and sold with the Pizza. Customer will have to pay additional cost for the available Options on top of Pizza’s Cost:
Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD
Allow Restaurant owners to add multiple Toppings and Options for each Food Item.
Let us explain the depth of Options and Toppings with an example of Pizza.
Below options can be set and sold with the Pizza. Customer will have to pay additional cost for the available Options on top of Pizza’s Cost: Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD
One Store under several categories (i.e XYZ store can be under Food and Grocery also)
Allow App Owner to Assign each Store in more than 1 Categories.
For example, A store will show in Food and Grocery Category, it sells Food and Grocery Items.
Store will register in 1 Category and later can ask Admin to add him in multirole Categories as it would be doing business in more than 1 Categories.
Free Delivery Promo Codes for Specific Stores
App Owner can set the Promo Code for Specific Stores or for all Stores.
Free Delivery Promo code can be ON/OFF.
Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.
App Owner can set the Promo Code for Specific Stores or for all Stores.
Free Delivery Promo code can be ON/OFF.
Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.
Advanced Rating Flow for Delivery Drivers and Restaurants/Stores
Allows user to provide ratings and feedback for the Delivery Drivers and Restaurants/Stores in very detailed way. The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.
Allows user to provide ratings and feedback for the Delivery Drivers and Restaurants/Stores in very detailed way. The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.
Location Wise Banners in Store Delivery Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
Location Wise Push Notifications throughout the System
App Owner will be able to send Push Notification to all Users of selected Location.
App Owner will be able to send Push Notification to all Users of selected Location.
Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
SKU Code For Store Delivery Items
SKU code is added to help Store owners to identify a specific item when order is received.
SKU code is added to help Store owners to identify a specific item when order is received.