Business is dynamic and doesn’t need to be the same right from the beginning. We understand that all our clients are unique and have different requirements for their business. This is why we have built three different packages to ensure that our customers choose as per their requirements and budget. Whatever you want, just ask for it! We’re here to help you!
General Features
SHARK
PACKAGE
PACKAGE
A.
DELIVERABLES
Native iOS User App

Native Android User App

User Web Panel

Native iOS Delivery Driver App

Native Android Delivery Driver App

Delivery Driver Web Panel

Native Android Store / Restaurant App

Native iOS Store App

Store / Restaurant Panel

Main Website (Responsive Marketing Website) with Food Ordering, Grocery Ordering, Pharmacy Ordering etc

Billing / Accounts Panel

Administrator Panel to manage Customers, Delivery Drivers, Stores, Payments etc.

B.
Flow of the App

C.
Store Types
Food Delivery

Grocery Delivery

Wine Delivery

Pharmacy Delivery

Marijuana Delivery

Stationary Delivery

Bottled Water Delivery

eCommerce

Upto 10 Store Types
Note : - All Stores Types will follow same flow as of Restaurant/Grocery Store. - Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
Note : - All Stores Types will follow same flow as of Restaurant/Grocery Store. - Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.

D.
Major Features
Licensed Source Code - Open for all modifications

iOS Apps Submisstion/Installation to iTunes Store

Android Apps Submisstion/Installation to Google App Store

1 Year Support for bugs & Issues

Lifetime License

1 Week text and Banner Changes

Upto 10 Free Languages along with English (No additional charges for Arabic Language integration)

Upto 10 Free Currencies along with USD

White Labelling/Branding - Adding your Logo & Name to the Apps

Changing the color theme of Web & Apps as per your Logo 1 Primary color

Removing our Name, References as Developer of the Apps

Single App can be configured to be used in Multiple Countries

Pre-Integrated Payment Gateways:
- - Stripe Payment Gateway (Worldwide) - Token Method
- - Omise Payment Gateway (Thailand & Singapore) - Token Method
- - Paymaya Payment Gateway (Philippines) - Token Method
- - Zoop Payment Gateway (Brazil) - Token Method
- - Iyzico Payment Gateway (Turkey) - Token Method
- - Iugu Payment Gateway (Brazil) - Token Method
- - Payu Payment Gateway (Brazil, Mexico, Colombia, Chile, Romania, Turkey) - Token Method
- - Paymentez Payment Gateway (Mexico, Ecuador, Venezuela, Colombia, Brazil, Chile) - Token Method
- - Senangpay Payment Gateway (Malasiya) - Token Method
- - Xendit Payment Gateway (Indonesia) - Non Token Method
- - Payfort Payment Gateway (Dubai, Saudi Arabia, Qatar, Egypt, Lebanon, Jordan) - Non Token Method
- - Paybox Payment Gateway (Kazakhstan, Kyrgyzstan, Russia) - Non Token Method
- - Flutterwave Payment Gateway ( Nigeria, Kenya, Ghana, South Africa, USA ) - Partial Token or Non-Token Available
Any one Payment Gateway of your choice from this list.
in-case you need another payment gateway, please contact us for additional estimates.
in-case you need another payment gateway, please contact us for additional estimates.
COD - Cash On Delivery

Email Register/Login

Phone Number Register/Login

Estimated Fare Calculation

Restrict crime prone areas: Geo Fencing

Advanced Auto Backup Features

Internal In App Wallet Integration

Masked Call between User and Delivery Driver

Internal Text Chat between Driver & User

In-App Notifications

Cash, Online (Debit Card, Credit Card) & In App Wallet Payment Options

Promo Code and Referral Reward

Surge Pricing

Registration with Facebook & Google Account

OTP Verification for a New User

One Free Upgrade in next 1 Year

Advanced Marketing & SEO support at discounted rates for 1 Year

Dedicated Support via Support System

Availability of Technical Project Manager through Skype and Whats App Text Chat

Availability of Technical Project Manager through Skype Calls

Availability of Technical Project Manager through Phone Calls

Availability of Technical Project Manager through Emails

Allotment of dedicated Project Manager throughout the Set up and Launch Process

Invite friends and referral system

Twilio SMS Gateway Pre Integrated (For worldwide range)

Local SMS Gateway Integration (If Twilio doesnt work in your Country)

SOS/Emegency Panic button

Mass Push Notification from Admin Panel

Navigation using Google map and Waze

Android Store Designer Screens

App Store Designer Screens

Unlimited Stores

Unlimited Drivers

Unlimited Users

10 USD Hourly Rate for all kind of enhancements

Real time Currency Rates

Newsletter Subscribe

Manage Password

Push Notifications for Users

Email Notifications to Rider & Driver

Feedback and Rating System

View Booking Summary

Configure Drivers Documents per your target Country

Configure Vehicle's Documents per your target Country

Estimated Delivery Time Calculation

Availability Options (On/OFF)

View Earning Reports

Real Time Tracking

E.
STORE Features
1
Number of Store Types / Categories available.
Stores Eg : Restaurant, Grocery Store, Ice Cream, Water Bottle, Marijuana, Alcohol, Wine, Stationery, etc
Note :
- All Stores Types will follow same flow as of Restaurant/Grocery Store.
- Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
Stores Eg : Restaurant, Grocery Store, Ice Cream, Water Bottle, Marijuana, Alcohol, Wine, Stationery, etc
Note :
- All Stores Types will follow same flow as of Restaurant/Grocery Store.
- Don't want to go for Grocery delivery business but want only Food delivery? This app is so dynamic that it will allow you to hide any service that you don't want to start off! If in future, things look brighter, you can turn it on right from the Administrator Panel at no additional cost! You can add X different types of Stores. For example Restaurant, Grocery, Bottled Water, Wine etc. You can have unlimited restaurants in the Food delivery section, Unlimited Grocery shops in the Grocery section etc. and all these X different types of stores with all their unlimited stores will be available in the single app.
Upto 10 Stores Types
Manage Store details

Manage Items

Manage Orders

Contact less Delivery (Only when payment is done online)

Take Away feature

F.
Delivery Features
Filter & Search Restaurants

Add unlimited number of Delivery Addresses

View & Edit Cart

Booking of Delivery through Website

Manual Booking from Store Web Panel

Mark Store as Favorite

Management of Store Items From Apps and Website

Manage Orders from Apps and Website

Manage Store details from Apps and Website

View Store Rating/Reviews

Live Tracking of Delivery Boy

Check Wallet Balance Before placing order

G.
Web Panel Features
Interactive Home Page

Multilingual

Information Page describing all Services

Login Using Email

Login Using Facebook or Google Accounts

Registration of User, Delivery Driver and Store

Seperate Panels for User, Delivery Driver and Store

Attractive Dashboard

View Booking Summary

Manage Verification Documents

Manage Wallet Money

View Earning Report

Manage Profile

Manage Store Items (This is for Stores)

Manage Store details and Working Hours

Manage Orders

Edit Profile

Manage Password

6 Information Pages - Text and Images can be managed from Admin Panel

H.
AdminFeatures Panel
Attractive Dashboard

Graphical Statistics / Reports

Manage Users

View/Manage Drivers

Manage Store - Store Items, Orders, Earnings Etc.

Manage Vehicles

Manual booking of order through Admin Panel

Manage Orders

God’s View

View/Manage Payments

View/Manage Commission

Referral Report

Wallet Report

Driver Log Report

View Earning Reports

Cancelled Orders Report

Manage Geo Fence Location

Manage Restricted Area

Manage Language Labels

Manage Email & SMS Templates

Manage Currency rates

Manage Documents required From Users

Send Push Notifications

Manage Surcharges

CSV export for Major Reports

Manage Promocodes

Manage Advertisement Banners

Manage Information Pages

Manage Contact Page

I.
PAID ADDONS AVAILABLE FROM 1ST December 2020
Orange Mobile Money
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)

M-Pesa Mobile Payment Gateway
It will be integrated via Flutterwave.com (Available in Kenya)
It will be integrated via Flutterwave.com (Available in Kenya)

J.
PAID ADDONS AVAILABLE FROM 1ST December 2020
Tip for Delivery Driver when paid Online via Card / Wallet

K.
Paid Add Ons (Available from 1st Feb 2021)
18+ Age Confirmation
Allow users to upload their Identity Card for purchase of items that require age proof and get verification done.


Face Mask Verification
Delivery Driver needs to upload his selfie every time he starts a Delivery. This is to make sure that he is wearing a mask.


Safety Checklist
List of safety measures that User and Driver must follow during this Covid Era to be displayed at booking.


L.
Paid Add Ons (Available from 1st March 2021)
Voice Instruction for Store Delivery Drivers
Feature is available in Food & Grocery Delivery App. Customer can leave voice messages instructions for Delivery Drivers.


Restaurants to upload Pictures of their Kitchens
Restaurants can upload pictures of their kitchens to let customers know about how they follow best safely and cleanliness processes in their premises.


Order Cancellation option for Store Delivery Driver
Store Drivers can cancel Delivery orders if they cannot deliver Food or Grocery for some reasons.


Graphical Status of Order in App notification
This feature shows status of Ordered Food, Grocery Delivery to Customer via Graphical Icons as in App Notifications.


OTP Verification to Start the Task
Customers to provide OTP to Delivery Drivers to confirm the start of delivery.


M.
PAID ADD ONS (AVAILABLE FROM 1st April 2021)
Multiple Delivery in Stores
Delivery Driver to "Deliver" more than 1 Order from same Store/Restaurant in 1 go.
Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.

Delivery Driver to "Deliver" more than 1 Order from different Store/Restaurant in 1 go.

N.
PAID ADD ONS (AVAILABLE FROM 1ST MAY 2021)
O.
PAID ADD ONS (Available from 10th September 2021)
Restricting Delivery Driver’s Fraud
We have added a new Feature that will not allow the Delivery Driver to mark status as “Arrived” unless he is in X Meters/Feet distance from the Store Pickup Location. We have been receiving complaints about Delivery Drivers marking status as “Arrived” even when they are far from Store Pickup Location to trouble Users.


Re-Assign Delivery Driver for Store Orders
In this feature, the App Owner can Assign/Re-Assign Delivery Driver to an Order.
Assigning / Re-Assigning Feature Driver is required when the Order is ready for Delivery but there are no Delivery Drivers available for Delivering the Order due to below reasons:
- No Delivery Drivers is Available/Online near to Store/Restaurant
- Delivery Drivers are available but they all rejected the Delivery Request
- Delivery Driver Cancels the Delivery after confirming and accepting the Delivery Order


Restaurant menu multiple options/toppings
Allow Restaurant owners to add multiple Toppings and Options for each Food Item.
Let us explain the depth of Options and Toppings with an example of Pizza.
Below options can be set and sold with the Pizza. Customer will have to pay additional cost for the available Options on top of Pizza’s Cost:
Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD

Margherita Pizza Cost : 15 USD
Customer can select the Size: Small - 15 USD, Medium - 25 USD, Large - 30 USD
Customer can select the Base: Thin Crust - 5 USD, Soft Crust - 5 USD, Pan - 5 USD
Customer can select the Toppings: Tomato - 2 USD, Onion - 2 USD, Cheese - 3 USD

One Store under several categories (i.e XYZ store can be under Food and Grocery also)
Allow App Owner to Assign each Store in more than 1 Categories.
For example, A store will show in Food and Grocery Category, it sells Food and Grocery Items.
Store will register in 1 Category and later can ask Admin to add him in multirole Categories as it would be doing business in more than 1 Categories.

Free Delivery Promo Codes for Specific Stores
App Owner can set the Promo Code for Specific Stores or for all Stores.
Free Delivery Promo code can be ON/OFF.
Having this, the Customer will see that Delivery is Free but in real the Store Pays for it as part of promotion.


Advanced Rating Flow for Delivery Drivers and Restaurants/Stores
Allows user to provide ratings and feedback for the Delivery Drivers and Restaurants/Stores in very detailed way. The feedback will be helpful to Restaurant Owner and Delivery Driver to improve their Service.


Location Wise Banners in Store Delivery Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.


Location Wise Push Notifications throughout the System
App Owner will be able to send Push Notification to all Users of selected Location.


Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.


Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.


Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.

