General Features
SHARK
PACKAGE
PACKAGE
A.
Deliverables
Native iOS User App
Native Android User App
User Web Panel
Native iOS Service Provider App
Native Android Service Provider App
Service Provider Web Panel
Main Website (Responsive Marketing Website)
Service Booking from Website
Service Providers Companies Panel
Dispatcher / Manual Booking Panel
Billing / Accounts Panel
Administrator Panel
B.
General Features
Licensed Source Code - Open for all modifications
iOS Apps Submisstion/Installation to iTunes Store
Android Apps Submisstion/Installation to Google App Store
1 Year Support for bugs & Issues
Lifetime License Duration
One Free Upgrade in next 1 Year
1 Week Text and Banner Changes
Upto 10 Free Languages along with English (No additional charges for Arabic Language integration)
Upto 10 Free Currencies along with USD
White Labelling/Branding - Adding your Logo & Name to the Apps
Changing the color theme of Web & Apps as per your Logo 1 Primary color
Changing the color theme of Google Maps as per your Logo
Removing our Name, References as Developer of the Apps
Single App can be configured to be used in Multiple Countries
Android Store Designer Screens
App Store Designer Screens
Advanced Auto Backup Features
Pre-Integrated Payment Gateways:
- - Stripe Payment Gateway (Worldwide)
- - BraintreePaypal Payment Gateway (Worldwide)
- - Flutterwave Payment Gateway ( Nigeria, Kenya, Ghana, South Africa, USA)
- - Omise.co Payment Gateway (Thailand & Singapore)
- - Paymaya Payment Gateway (Philippines)
- - Xendit Payment Gateway (Indonesia - Available from 9th July 2018)
- - Payfort Payment Gateway (Dubai, Saudi Arabia, Qatar, Egypt, Lebanon, Jordan)
- - Zoop Payment Gateway (Brazil)
- - Paybox Payment Gateway (Kazakhstan)
- - Iyzico Payment Gateway (Turkey)
- - Iugu Payment Gateway (Brazil)
- - Payu Payment Gateway (Brazil, Mexico, Colombia, Chile, Romania, Turkey)
- - Paymentez Payment Gateway (Mexico, Ecuador, Venezuela, Colombia, Brazil, Chile)
- - Senangpay Payment Gateway (Malasiya)
Any one Token based Payment Gateway of your choice from this list. In-case you need another payment gateway, please contact us for additional estimates.
Internal In App Wallet Integration
In-App Notifications
Cash, Online (Debit Card, Credit Card) & Wallet Payment Options
Promo Code and Referral Reward
Surge Pricing
Registration with Email, Phone Number, Facebook, Linked in & Google Account
OTP Verification for a New User
Advanced Marketing & SEO support at discounted rates for 1 Year
Dedicated Support via Support System
Availability of Technical Project Manager through Skype and Whats App Text Chat
Availability of Technical Project Manager through Skype Calls
Availability of Technical Project Manager through Phone Calls
Availability of Technical Project Manager through Emails
Allotment of dedicated Project Manager throughout the Set up and Launch Process
Twilio SMS Gateway Pre Integrated (For Worldwide Usage)
Local SMS Gateway Integration (if Twilio doesnt work in your country or you dont prefer it)
Mass Push in-App Notification from Admin Panel
Book Later from Application
Heat View in App and Admin Panel
Invite friends and referral system
10 USD Hourly Rate for all kind of enhancements
Real-Time Tracking
C.
Services Included
Beautician On Demand
Home Cleaning On Demand
Doctors On Demand
Massage On Demand
Car Wash On Demand
Tutor On Demand
Dog Walking On Demand
Photographer On Demand
Tow Truck On Demand
Plumber On Demand
Electricians On Demand
Baby Sitting On Demand
Fitness Coach On Demand
Carpenter On Demand
Maids On Demand
Pest Control On Demand
Home Painiting On Demand
Physiotheraphy On Demand
Dog Grooming On Demand
Vet On Demand
Snow Plows On Demand
Workers On Demand
DJ On Demand
Lock Smith On Demand
Travel Agent On Demand
Tour Guide On Demand
Insuarance On Demand
Security Guard On Demand
Lawn Mowing On Demand
Barber On Demand
Beachbody On Demand
Car Repair On Demand
Carpet Repairer On Demand
Computer Repairer On Demand
Cuddling On Demand
Fire Fighters On Demand
Helpers On Demand
Interior Decorator On Demand
Lawn Care On Demand
Lawyers On Demand
Mobile Technician On Demand
Private Language Tutor On Demand
Psychologist On Demand
Roadside Assistance On Demand
Sofa Repairer
Yoga Trainer On Demand
Spa On Demand
Translator On Demand
Tv Repairer On Demand
Handyman On Demand
Real Estate Agent On Demand
Mechanic On Demand
D.
Major Features
Unlimited number of Services
Kind of Services you can Add to the Apps :
You can add all kind of Services that can be charged based on Hours or have Fixed Cost.
Please note that services like Taxi/Transportation Service doesnt fall into this category as they neither charge based on Hours nor have fixed cost. They charge based on distance traveled and other factors like Traffic, Time taken to Travel, Minimum Base Fare, etc
Kind of Services you can Add to the Apps :
You can add all kind of Services that can be charged based on Hours or have Fixed Cost.
Please note that services like Taxi/Transportation Service doesnt fall into this category as they neither charge based on Hours nor have fixed cost. They charge based on distance traveled and other factors like Traffic, Time taken to Travel, Minimum Base Fare, etc
Configure Services rates as per your target Country
Book Multiple Services at a time
Book Multiple Services Provided by the single Service Provider
Configure Service Provider Documents per your target Country
Internal Text Chat between User and Service Provider
Service Providers Management by Companies
Job Cancellation Feature and Report in Admin Panel
Adjust Service Provider's cash job commission from Wallet
Navigation using Google Map
Have Unlimited Service Provider
Have Unlimited User
Restrict Service in crime prone areas : Geo-Fencing
Location selection for Job (At User's location of Provider location)
Manage Password
View Booking Summary
Availability Options (On/OFF)
View Earning Reports
E.
Website Features
Interactive Home Page
Multilingual
Login Using Email
Login Using Facebook, Linked In or Google Accounts
Registration of User, Provider and Company
Seperate Panels for User, Provider and Company
Attractive Dashboard
Book Services from Website (Limited Features)
Manage Verification Documents
Manage Services
Manage Wallet Money
View Earning Report
Manage Service Provider (From Company Panel)
Manage Scheduled Bookings
Manage Jobs
Edit Profile
View Booking Summary
Manage Profile
8 Information Pages - Text and Images can be managed from Admin Panel
- - About Us
- - How it Works
- - Trust Safety & Insurance
- - Terms & Conditions
- - Privacy Policy
- - Help Center
- - Legal
- - FAQ
F.
Admin Panel Features
Attractive Dashboard
Graphical Statistics / Reports
Manage Users
View/Manage Providers
Manage Companies
Manage Services
Manual Booking Of Services
Manage Jobs
God’s View
Heat View
Scheduled Booking Management
View/Manage Payments
View/Manage Commission
View Earning Reports
Referral Report
Cancelled Jobs
Time Variance report
Manage Geo Fence Location
Restrict Area
Set Locationwise Fare
Manage Language Labels
Manage Email & SMS Templates
Manage Currency rates
Manage Documents required From Users
Send Push Notifications
CSV export for Major Reports
Manage Reviews
Manage Promocodes
Manage Advertisement Banners
Manage Information Pages (8 Pages)
Manage Contact Page
G.
ADVANCED FEATURES AVAILABLE FROM 1ST JAN 2019.
VOIP based Call masking
Company Dispatch Panel
Admin Rights & Roles
Advertisement Banners
Realtime Chat with Support Team 
Block Fraud Users
Real time Currency Rates
Newsletter Subscribe
News Feed
H.
Advanced Paid Add-On FeaturesAvailable from 1st July 2019
Mark Provider as Favorite
Membership Subscription Plan
Wallet to Wallet Money Transfer
Manage Notification Sounds and Ringtones
Book Services from Website (Limited Features)
I.
Paid Addons available from 1st december 2020
Orange Mobile Money
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
(Available countries: Botswana, Cameroon, Côte d’Ivoire, Egypt, Guinea, Jordan, Kenya, Mali, Madagascar, Mauritius, Niger, Senegal, and Tunisia)
M-Pesa Mobile Payment Gateway
It will be integrated via Flutterwave.com (Available in Kenya)
It will be integrated via Flutterwave.com (Available in Kenya)
J.
Paid Addons available from 1st december 2020
Rounding Off (Rounding Invoice Amount as per Currency)
Email Address Optional (Users can Login & Register via Mobile Number only)
MLM (Multi-Level Marketing) Referral System
System Diagnostic / Error Console - For quick fixes and issues related to Server and App Interface
K.
Paid Addons (Available from 1st Feb 2021)
Face Mask VerificationService Provider needs to upload his selfie every time he starts a Job. This is to make sure that he is wearing a mask.
Service Provider needs to upload his selfie every time he starts a Job. This is to make sure that he is wearing a mask.Safety ChecklistList of safety measures that User and Service Provider must follow during this Covid Era to be displayed at booking of each Service.
List of safety measures that User and Service Provider must follow during this Covid Era to be displayed at booking of each Service.Job CancellationAllows User and Service Provider to cancel a Service if the other party hasn't followed Safety Measures.
Allows User and Service Provider to cancel a Service if the other party hasn't followed Safety Measures.Safety Ratings & ReviewsUser is asked to review Safety Measures related to Corona that were followed during the Job by the Service Provider.
User is asked to review Safety Measures related to Corona that were followed during the Job by the Service Provider.L.
Paid Addons (Available from 1st March 2021)
Graphical Status of Order in App notification
This feature shows status of Ordered Food, Grocery Delivery to Customer via Graphical Icons as in App Notifications.
This feature shows status of Ordered Food, Grocery Delivery to Customer via Graphical Icons as in App Notifications.OTP Verification to Start the Task
Customers to provide OTP to Delivery Drivers to confirm the start of delivery.
Customers to provide OTP to Delivery Drivers to confirm the start of delivery. M.
PAID ADD ONS (Available from 10th September 2021)
Restricting Service Provider’s Fraud
We have added a new Feature that will not allow the Service Provider to mark status as “Arrived” unless he is in X Meters/Feet distance from the User’s Job/Service Location. We have been receiving complaints about Providers marking status as “Arrived” even when they are far from Job/Service Location to trouble Users.
We have added a new Feature that will not allow the Service Provider to mark status as “Arrived” unless he is in X Meters/Feet distance from the User’s Job/Service Location. We have been receiving complaints about Providers marking status as “Arrived” even when they are far from Job/Service Location to trouble Users.
Advanced and detailed Service Search
With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for all Services.
With this new Search Services, a User can Search Services based on keywords and wont have to scroll till end of screen while looking for all Services.
Location Wise Banners in Service Providers Components
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
App Owner will be able to create Application’s Home Page Banner’s Specific to Target Location. User will see Banner according to the Location Address in User Application Home Page Screen.
Location Wise Push Notifications
App Owner will be able to send Push Notification to all Users of selected Location.
App Owner will be able to send Push Notification to all Users of selected Location.
Location Wise Promo Code
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
App Owner will be able to create Promo code Specific to Target Location. Only Users belongs to that location can use that promo code.
Cookie Consent Popup throughout the System
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Cookie Consent Popup is for alerting users about the use of Cookies on your website to comply with GDPR & EU cookie Directive. You can disable it from Back End if you don't need it.
Using Firebase For Mobile Number Verification through the System
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.
Firebase Authentication provides backend Services to authenticate users by verifying their phone number. Using this technology, you can avoid verification of User's Phone Number that uses expensive 3rd party SMS.